Shop as Client for WooCommerce PRO add-on

A shop owner serving a customer

Shop as Client for WooCommerce – Manual, Phone & Email Orders – PRO

Turn WooCommerce into a complete assisted ordering system. Create phone, email, POS, and B2B sales orders directly from your shop frontend.

Shop as Client allows administrators, shop managers, and sales teams to place orders on behalf of customers using the normal WooCommerce checkout.

Instead of creating orders in the backend, staff simply shop like a customer and assign the order to the correct client.

Perfect for phone orders, email orders, in-store purchases, customer support teams, and sales representatives.

Built for real assisted sales workflows

WooCommerceโ€™s admin order editor is not designed for daily staff ordering.

Shop as Client PRO gives your team a faster and more natural workflow:

  • Create manual orders from the frontend checkout
  • Reuse your existing checkout integrations
  • Keep taxes, shipping, coupons, and payment gateways working normally
  • Avoid duplicated workflows between frontend and backend

Ideal for stores handling assisted orders every day.

Why upgrade to PRO?

  • Instant customer lookup while typing
  • Request payment by email instead of taking payment immediately
  • Faster phone and B2B order entry
  • Staff price adjustments for negotiated deals
  • Works with your existing checkout extensions
  • Built for support teams, POS staff, and sales representatives

Ideal for assisted orders

Shop as Client for WooCommerce โ€“ Manual, Phone & Email Orders PRO is widely used by:

  • Stores taking phone orders
  • Teams processing email orders
  • Physical shops using WooCommerce as a POS
  • Customer support agents placing orders for customers
  • Wholesale and B2B businesses
  • Field sales representatives visiting retail clients
Shop as Client for WooCommerce

Faster order creation with live customer search

When staff frequently place orders, quickly finding the right customer is essential.

Shop as Client for WooCommerce PRO introduces live customer search with autocomplete results as you type.

Search customers by email address, name, or company, phone number, billing or shipping information, or previous orders.

Results are updated instantly, and when a result is selected, all checkout fields are automatically filled with existing information, making phone orders and B2B workflows dramatically faster.

Built-in payment gateways for assisted orders

Choose the right gateway for each workflow, or let the customer complete payment themselves after the order is placed. Shop as Client PRO includes two payment gateways designed specifically for assisted sales:

  • Request payment by email: finalize the order and send the customer a secure payment link immediately after checkout. They pay using their preferred method, keeping your staff away from sensitive card data and maintaining PCI DSS compliance.
  • Invoice or Purchase Order: for B2B and deferred-payment workflows. Place the order without collecting payment at checkout, optionally capturing a Purchase Order number. If payment is already in hand, a single checkbox marks the order as paid on the spot.
Request payment by email or set as Invoice / Purchase Order

Offer negotiated prices and special deals

Sales teams often need flexibility when creating orders.

Shop as Client PRO allows authorized staff to adjust product prices directly during checkout, which is perfect for:

  • Wholesale customers
  • Negotiated B2B pricing
  • Custom quotations
  • Loyalty or exception discounts

Clean WooCommerce orders, complete customer data

Orders created through Shop as Client behave exactly like customer-placed orders. You keep:

  • Full order history
  • Correct customer assignment
  • Checkout custom fields
  • Integrations triggered normally
  • Accurate reporting and analytics

And because the handler ID is stored in order meta, advanced users can generate custom reports or sales representative analytics using external reporting or data processing tools. No special order types. No broken workflows. Just standard WooCommerce orders.

Order edit screen showing the Shop as Client information including the order handler

Works perfectly with User Switching

Already using the User Switching plugin?

Shop as Client PRO integrates seamlessly, allowing administrators or sales staff to switch into the customer account and place orders using the customerโ€™s real profile. This means you automatically benefit from any discounts, wishlists, pricing rules, or other functionality provided by third-party plugins for logged-in users.

Orders still record the staff member who handled the sale, so you can maintain full tracking and reporting while working directly with the customer.

The User Switching plugin logo
Switch to the customer after searching on checkout, and use whatever functionality you need on their account

Custom checkout fields? No problem!

When a customer is selected, Shop as Client automatically populates the standard WooCommerce checkout fields.

If you need custom fields in the block-based checkout, the recommended solution is our Simple Checkout Fields Manager for WooCommerce plugin, which iintegrates directly with Shop as Client.

For stores using the classic checkout, developers can extend support for additional custom fields using available hooks and filters.

Additional direct integrations are listed below.

The Simple Checkout Fields Manager for WooCommerce plugin logo

Compatibility, technical support, and ongoing development

What our customers say

Top Support
Great plugin and even greater support. Had a couple of queries and Marco was right on them. Impecable service.

@smalcolm at WordPress.org

I can highly recommend
I can highly recommend Shop as Client for WooCommerce Pro. It focuses on one thing and does it extremely well. And the interactions with support have been so helpful as Iโ€™ve tried to make specific customizations.

James Burden (Perfectly Digital)

Best plugin for shop managers
One of the best in kind. Perfect and smooth code.

Anas Iqbal Khan (wpreads.com) at WordPress.org

Great plugin โ€“ Very helpful
We decided to buy the pro version straight away, and it works really well. It helps our agents for hours. Also Guest users are the information quickly took over in the latest update. Support is very very very quick!

David H. (barnwoodweb.nl) at WordPress.org

Absolutely magnificent!
needed a solution for this, and BOOM this little plugin. Really great work guys โ€“ so simple to implement. I canโ€™t thank you enough

Madaboutu (Mad About U Media) at WordPress.org

Try before you buy it


Starting at 4.08 โ‚ฌ a month

(5 customer reviews)

Single

Dual

Business

Developer

For 1 website

For 2 websites
Perfect for staging + production

For 5 websites
If you run several websites

For 10 websites
Recommended for agencies

49  55.95 $

per year

19% discount

79  90.20 $

per year

39% discount

149  170.13 $

per year

49% discount

249  284.31 $

per year

LIFETIME LICENSE

184  210.09 $

one-time payment

LIFETIME LICENSE

296  337.98 $

one-time payment

LIFETIME LICENSE

559  638.27 $

one-time payment

LIFETIME LICENSE

934  1ย 066.45 $

one-time payment

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โ„น๏ธ To use this PRO add-on you need the free plugin available at WordPress.org.

Clear

 Current version: 8.0      Changelog      Documentation & FAQ      Report security issues    

 If you discover an issue within 7 days of buying a plugin and our support cannot resolve the issue, you can request a refund. Read the full refund policy.

 You're buying limited technical support and automatic updates for this WordPress plugin for one year, with automatic renewals, which you can cancel anytime in your customer area. There's also a lifetime option which doesn't require annual payment.

 The technical support, via tickets in your customer area, is limited to the plugin's publicly advertised features and does not include the usage of developer hooks or interoperability with 3rd party plugins or themes. No refunds are issued based on non-advertised features and any eventual refund is only issued at our discretion. For premium support via the phone or remote access, you need to buy premium support hours.

5 reviews for Shop as Client for WooCommerce PRO add-on

  1. STOCKLOTS.TV sp. z o.o.

    Very efficient. Helpful as always, immediate solution, perfect, working. I recommend them. It’s worth buying anything from them.

    • Naked Cat Plugins

      Thanks, Adam!

  2. Vietnam Food Europe B.V.

    This is a neat module and very useful for our webshop.

    Marco provided great and quick support when an issue arrised on our webshop. Thanks!

    • Naked Cat Plugins

      Everything for our customers ๐Ÿ˜€

  3. Maryann Reissig

    Highly recommend! Easy to setup, adds the feature we need. I especially like the Handler display column in the order management for tracking orders.

    Excellent support!

  4. James Burden

    I can highly recommend Shop as Client for WooCommerce Pro. It focuses on one thing and does it extremely well. And the intereactions with support have been so helpful as I’ve tried to make specific customisations. Support is quick, super helpful, and focused on finding the best possible solution.

    Really appreciate the hard work that has gone into this plugin – and into the support.

  5. AU MWEB

    Super module et support ultra rรฉactif
    je recommande ร  100%

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